Privacy Policy

Last Updated: 27th October, 2025

UltraMe.ai we respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, and protect your data when you use the UltraMe.ai mobile application or visit our website at www.ultrame.ai.

By using UltraMe.ai, you consent to this Privacy Policy.

1. Information We Collect

a. Information You Provide

When you use UltraMe.ai, you may voluntarily share:

• Personal details: Name, age, gender (if you choose to provide them).

• Health-related data: Complaints, symptoms, duration, severity, and related inputs shared during your chat with the AI assistant.

• Contact details: Email address (for creating an account or reaching support).

b. Automatically Collected Information

We may collect non-identifiable information such as:

• Device details (model, OS version, unique identifiers).

• App usage data (session duration, diagnostic logs, and performance metrics).

UltraMe.ai does not access your contacts, location, photos, or files.

2. How We Use Your Information

We process your information solely to:

• Analyze symptoms and generate AI-based homeopathic remedy suggestions.

• Provide and improve app functionality, accuracy, and user experience.

• Save your consultation history for reference.

• Respond to user queries or technical issues.

• Comply with legal and security requirements.

We never sell, rent, or trade your personal or health data with any third party.

3. Data Security and Storage

• Your data is encrypted in transit and at rest using industry-standard protocols (SSL/TLS and AES-256).

• Secure servers and access controls protect your consultation records.

• Data is retained only as long as needed for your account or as required by law.

• When you delete your account, all personal data and consultations are permanently removed within 30 days.

4. Third-Party Services

UltraMe.ai may rely on reputable third-party providers (e.g., OpenAI API, Firebase, AWS) for hosting, analytics, and AI processing.
All partners operate under strict data-processing agreements and cannot use your data for independent purposes.

5. Your Rights

Depending on your jurisdiction, you may:

• Request access to your personal data.

• Ask for correction or deletion.

• Withdraw consent at any time.

• Request a copy of your data.

To exercise these rights, contact us at support@ultrame.ai

6. Children’s Privacy

UltraMe.ai is not intended for individuals under 16 years of age.
We do not knowingly collect data from minors. If a child’s data has been provided, please contact us to delete it immediately.

7. Updates to This Policy

We may revise this policy periodically. Any major updates will be communicated through the app or by email, and the “Last Updated” date will be revised accordingly.

Contact Us
Email: support@ultrame.ai